MISSION STATEMENT
Our mission statement here at Beach City Jumpers is to provide the highest quality inflatables and party rental equipment. Our inflatables are regularly inspected and maintained, including thorough cleaning & sanitizing to ensure the safest and most enjoyable experience for your party or event!
Safety, customer service, and communication are our top priorities and we take pride in accommodating you in every way that we can to make the day of your party or event as smooth as possible.
PRICING/RATES
Our rates are flat/daily, so you get use of the inflatable for as long as you need. The only limitation being that we prefer to pack up BEFORE dark. We get the scheduled start and end times of the party and plan for delivery/set up at least 1 hour before the party starts and 30 minutes - 1 hour after the end time. Set up takes about 20-30 minutes on average.
POLICIES
CANCELLATION
We do not take deposits as we are understanding that things can happen and we wouldn’t want to charge or penalize for that. Especially if we haven’t actually provided the service for you. We do however ask that if you need to cancel for any reason, that you give us as much notice as possible so we can clear the reservation and jumper to potentially be re-booked for another party or event. Rescheduling for a later date is 100% an option and preferred on our end.
RAIN/WEATHER POLICY
Our rain policy is that we do not set up if it’s coming down the morning of the event and/or 30% at any point during the day. We do our best to 100% avoid our jumpers getting wet. For safety reasons since there is electrical involved with the air blower and for the sake of cleanliness, avoiding mud and mold. However, very minimal sprinkling/drizzling isn’t much of an issue, if the renter is ok to brave it. If rain or weather effects the party after we have completed set up, we unfortunately can’t offer any additional discount. Keeping our jumpers/equipment in as good and clean of a condition as possible is a priority for the greater good of everyone we set up for.
If rain is in the forecast on the day of your party or event we can track the weather up until the early morning the day of to see if anything changes and how it’s looking for the day. We will need to make the final decision before we load up our deliveries for the day which is normally by 7am.
Since it is completely out of our control there is no penalty for cancelling due to weather and rescheduling is 100% an option and preferred on our end.
INFORMATION
PAYMENT
Payment is taken at the drop off/set up time and we accept all forms including Venmo and Zelle. Cash is always appreciated as well. Whichever is the most convenient payment method for you. Tips are not necessary, but always appreciated as well if inclined! No deposit necessary, as soon as your reservation is completed and saved in our calendar the jumper is officially reserved for you.
SET UP
We provide everything needed to safely set up our inflatables including extension cords, tarps, anchoring spikes, cleaning supplies, etc. Set up of our inflatables, depending on size and the distance from our truck to the set up area will be somewhere between 20-40 minutes. As long as the “Yard/Set Up Area Preparation” procedures in the following section are taken care of it is a fairly quick and easy set up process. We will do our absolute best to set up the jumper in the preferred area that you want. However, the safety/enjoyment of your kids and guests as well as the quality of our equipment being our top 2 priorities, we ask that you allow us to evaluate and make the appropriate adjustments to the jumper’s orientation and positioning. Once we are all set up, anchored down, and cleaned we will go over our rental agreement/contract with you to sign and take the payment. Then let the fun begin!
YARD/SET UP AREA PREPARATION
The equipment we will be loading in is very heavy and we make a few trips back and forth so for safety we will need a clear path without stairs or hills to access the set up area. Prior to our arrival please make sure the load in path and set up area are cleared of obstacles or objects such as toys, landscaping tools, trashcans, patio furniture, etc. Also please be sure the area is 100% clear of pet waste, rocks, pebbles, sticks, or anything jagged that could wear at the bottom of the jumper. If the set up area is concrete or asphalt please have the area 100% cleared/well swept with a push broom. All of this is greatly appreciated and helpful in preserving the quality of our equipment.
POWER/EXTERNAL GENERATORS
HOUSE
We will need 1 regular 3 prong 110/120 house outlet to plug into. It is extremely rare for there to be power issues with our air blowers. Pease be sure that major appliances OTHER THAN refrigerator, microwave, etc. are unplugged while the air blower is plugged in and running. Appliances such as hairdryers or vacuums can draw enough power to overload and trip a breaker while the air blower is on as well resulting in the jumper deflating. If power is lost at any point the first step will be to check your breaker box as it’s likely a fuse was tripped. We provide and prefer to use our own heavy duty extension cords to reach the outlet/power source and we do not connect multiple cords in order to keep power as efficient as possible.
GENERATORS
If your party is at a park or the set up area is further that 100’ from an active electrical outlet you will need a generator to power the air blower that needs to be running at all times to keep the jumper inflated. We prefer to use our generators as they are the safest bet and regularly used and maintained to make sure they are in peak operating condition. If you have your own generator that you would prefer to use it needs to be 3500 watts MINIMUM and needs to be thoroughly inspected and tested prior to your party or event to avoid the obvious worst case scenario that it does’t end up working and we can’t get the jumper inflated. If you need one of our generators it is an additional $75 on top of the jumper rental rate.
SPACE REQUIREMENTS
Our inflatables require at least 2’ of clearance around the entire unit with clearance up in order to completely avoid contact with tree branches, patio covers, fences, retaining walls, etc. The best way to be sure it will fit is to measure the preferred set up area with a measuring tape or at least pace the area heel to toe to get a rough square footage. We also regularly have our customers text or email a photo or two of the yard/set up area for us to visually evaluate a little better. The minimum space required varies depending on the size and shape of the jumper. There is also a 3’ ramp/extension at the entrance of each jumper that the kids will climb up to get inside, which is compensated for and included in these minimum space requirements.
13x13’ square jumper - 17x20’
15x15’ square jumper - 20x20’
Jump/Slide Combo jumper - 20x32’
18’ super slide - 22x35’
16’ Waterslide - 20x35’
Water Combo - 20x37’
Tropical Obstacle Course - 20x60’
WATER SLIDES/COMBOS
Our water inflatables can only be set up on 100% FULL/HEALTHY grass (no dirt patches) or concrete. We don’t set up on any dirt whatsoever to avoid any possibility of mud. We provide 1 50’ hose and any additional hoses needed to make up the distance from the water source will need to be provided by the customer.
